OFFICE HOURS
8:00 am to 9:00 pm
You may ring 03-355-9139 ext. 0 to reach out the reception.
CHECK-IN:
2:00 pm - Credit card or cash bond is required upon check-in.
NOISE POLICY:
No parties allowed. Please keep quiet after 9:00 pm and before 8:00 am. Any compensation required will be at your expense.
CHECK-OUT
10:00 am, please return room key to the reception.Credit card or cash bond is required upon check-in.
EARLY CHECK-OUT
Please drop the key back into the key box in front of the reception.
LATE CHECK-OUT
Subject to availability, please come to reception before 10:00 am to find out.
NO SMOKING
All our units are smoke-free. An additional charge may be made to guest’s account when this is not adhered to. An ashtray is placed outside each unit.
TELEVISION
CH1: TVNZ 1
CH2: TVNZ 2
CH3: Three
CH4: Bravo
CH5: Prime
CH6: Choice
CH7: SKY sport 1
CH8: SKY sport 2
CH10: SKY movie
CH11: UKTV
CH12: CNN
TV guide: https://www.sky.co.nz/tvguide
COOKING
In the interest of future guests, cooking of any seafood or strong smelling food such as curries or highly spiced foods is not permitted. Any extra cleaning charges to remove food odours from soft furnishings are the responsibility of the registered guest and may include extra room nights if unit is unsaleable, plus any debt collection fees. Please air out the space to stop fire alarms while they sound due to cooking smoke.
CAR PARKING
Parking in the courtyard is ideal for smaller vehicles to back into for easy departure. Undercover parking is also available at the rear of the motel and further parking around the exterior of the complex.
SECURITY
It is advised you are responsible for your personal properties and keep any valuable out of sight. The motel is not liable to any loss or damage of your personal property.
ROOM SERVICE
Our units are serviced daily (unless arrangements have been made for long-term guests) and we will endeavor to service by mid-day. Please note the beds with possessions on will NOT be made.
BEDDING
There are spare pillows and blankets in the wardrobe. Should you require more bedding, please ask at reception.
TOWELS
If you require more, please ask at reception.
LAUNDRY
Guest laundry is located on the ground floor by the stairway next to unit 9.
WASHING MACHINE
$2.00 per load. Soap powder is available at reception for $1.00 per pack.
DRYER
$2.00 per load. A cloth line is located at the rear of the laundry for your use.
Iron and ironing board are provided in all units.
BAGGAGE
You may store your baggage at reception if required.
COT & HIGHCHAIR
Please see reception.
PETS
NO pets are allowed in all units.
DAMAGE
Any damage or breakage MUST be reported immediately. You are liable for any damage or losses caused during your staying.
HEATER:
Please do not leave heaters on in empty rooms and do not use heater to dry your clothes. Any cost caused will be at your cost.
ANYTHING NOT WORKING
If you find a switch that doesn’t go or something that needs attention, please do not hesitate to mention it at reception, to the cleaning staff or leave a note.